Good to know! Useful information about online shop features

As already mentioned in our blog "Why do I, as a retailer, need an online shop?", it is quite advisable to consider opening an online shop in times of the pandemic. This brings many advantages, above all the possibility of a larger market presence. Of course, this does not only apply to retailers! The world is changing and digitalization is progressing. To stay up-to-date, one has to deal with this topic sooner or later. Opening an online shop is just one of many steps.

This step is easily made, should you have cleared all doubts and decided for an online shop. With this blog entry, we want to take away some of these doubts by introducing you to Shopify's online shop features, which relate to the biggest questions before opening such a shop.

Safety first!

One of the big questions that can prevent you from opening an online store is the issue of security. After all, important information must be provided, such as bank details, which have no place in the wrong hands.

One thing you can easily implement yourself and which we generally recommend for all matters involving sensitive data is the generation of different, unpredictable passwords. Use a different password for each site, which consists of a mix of upper and lower case letters, numbers and special characters and has nothing to do with your personal life.

For additional security of your account, online shop providers like Shopify offer the so-called two-factor authentication.This requires a second security question to ensure that no stranger accesses your account. There are different options for this second authentication step: It can be a personal question, the answer to which you have previously verified, or a one-time, time-limited code that is sent to your email address or phone after entering the normal password. You will then be asked to enter this code into a designated field. Biometric security codes, such as fingerprints, are also possible as a second authentication method, should you have the technical means for it.

In addition, Shopify checks your access information for your online store for stolen data after a hack attack on another source.If your data is found on these lists because you have used the same password, access to your shop will be immediately blocked and you will be asked via email to change your access data to prevent a possible attack on your account.

Furthermore, your account will also be blocked if Shopify notices unusual activities. You will then be informed about these activities via email and asked whether it was you or not. If not, you will also be asked to change your access information.

If your account is blocked for any security reasons, you can simply contact customer service to reactivate your account.

Your payment and customer data are protected with the same standard that banks use to secure your data! Your customers can tell from the URL of your online shop that an SSL certificate is being used and therefore know that your shop is safe.

If you are now asking yourself: "That's all well and good, but how do I set this up?", we can reassure you. Shopify provides a step-by-step guide for each of the authentication methods mentioned. In addition, we are happy to assist you in setting up your account.

Payment Methods

Thanks to the previously mentioned security measures, payment options of any kind are secured. It is up to you which payment methods you want to offer. The common payment methods are already integrated into the "Shopify Payments".If you want to add your own payment methods, you can do this by unlocking known methods via Shopify or creating individual methods yourself. This makes it possible to offer cash payment upon pickup in the store.

The payments are processed by the merchant via one or more credit cards specified by you. As in normal trade, some payment methods incur costs for the merchant. These depend on the chosen Shopify plan at Shopify.

If you have any further questions, please feel free to contact us!

You might find a post in our Blog that answers your questions!